M3: Planning Your Institution’s Online Education and Training Strategy



Sukaina Walji, Centre for Innovation in Learning & Teaching, University of Cape Town, South Africa
Laura Czerniewicz, University of Cape Town, South Africa


Many African institutions want to increase online education provision both for on-campus students and potential distance learners in traditionally under-served populations.

With improving connectivity and growing use of digital and mobile technologies, there are many new opportunities for all sorts of education institutions.

This workshop will present an overview of activities and services, which will help planners and managers in different types of institutions to develop their online education strategies. It will provide a roadmap to an online education implementation plan with a focus on technology, capacity building, skills and competencies.

Based on work done by the Centre for Innovation in Learning & Teaching at the University of Cape Town and drawing on the Unbundled University Research Project, the workshop will cover:

  • Institutional readiness: Technology, platforms
  • Programme level planning
  • Course design, development and delivery
  • Student support
  • Evaluation and maintenance


09:30 – 09:45 Introductions and Participant Sharing of Contexts
09:45 – 10:25

What do we mean by Going Online? Are we on the Same Page?

  • Presentation: Models and definitions of online learning and how they fit into the course landscape of higher education provision.
  • Group activity: Identify actual and potential models of online learning in your contexts. Draw out what’s happening in your institution, regional or international context.

10:25 – 11:00

Why Online, why now? Global and Local Imperatives

  • Presentation: Drivers for going online.
  • Group activity – Rapid mapping of country and continent initiatives.
11:00 – 11:15 Tea/Coffee Break
11:15 – 12:25

Components of Going Online. What does it take and What is Involved?

  • Sharing of framework of components of online education provision: Infrastructure – Technology/platforms; Course Design; Course Delivery; Student Support; Evaluation.
  • Group activity and Q&A interrogation of the framework
  • Discussion: Resourcing - pros and cons of in-house development or partnership approaches. Participants invited to share experiences.
12:25 – 12:30 Summing up and Close


Directors of eLearning, eLearning project managers, directors of institutional planning, instructional designers, educational technologists, student support officers, academics.


Higher education, public sector


Beginner to Intermediate




Upon completion of this workshop, participants will benefit from practical tools and a way of thinking about how to plan for online and blended Higher Education provision. The framework and tools presented will apply to any stage of a process whether it is planning for a whole online degree or programme, or planning for one aspect of the online course design process.


African participants who are not working for international organisations or global corporations may register for €30, all other participants may register for €40. This half day event includes a tea/coffee break and materials.